MedNow, a 7-location urgent care + primary care practice led by Mark Newton, M.D., deployed the MedChat triage bot combined with ER Express’ queueing solution to screen and schedule patients for telehealth visits and COVID-19 testing. Columbia County partnered with MedNow to offer testing for the 151,000 residents of…
A new COVID-19 chatbot deployed by WellSpan Health, using the MedChat platform, rapidly assesses and triages patients – all from the regional health system’s website. WellSpan, a large integrated health system serving central Pennsylvania and northern Maryland, began hosting the Coronavirus (COVID-19) Risk Assessment Tool on its dedicated website for…
How quickly can a coronavirus chatbot be deployed? How can practices rapidly virtualize if 20% of the workforce self-isolates? For physician practices, population health events such as hurricanes, mass terror attacks, and epidemics cripple operations and patient communications. Many team members may be stuck at home but still able to…
Franklin, TN – Outpatient Imaging Affiliates (OIA) has selected MedChat after an exhaustive search of HIPAA-compliant messaging platforms. MedChat delivers live chat, chatbots, AI and two-way text messaging specifically for healthcare organizations. The messaging platform will simplify patient, employee and referring physician communication in 45 imaging centers across 12 states. “Messaging…